Features
Find out more about our amazing features such as Fish Buffet, PokerCraft, Tournament Staking, Bubble Protection, All-in Insurance and other Features.
What are Bonus Chips for Early Birds?
What types of Bonus Chips are available?
How are bonus chips calculated?
How many levels into a tournament are bonus chips offered?
Which tournaments offer Early Bird Bonus Chips?
How do Bonus Chips for Early Birds work for re-entries?
How do I know if a tournament offers Early Bird Bonus Chips?
If I win a satellite to a tournament and am registered into the event before the Early Bird Bonus chip promotion ends - will I receive my bonus chip %?
If I buy in with T$ am I eligible for Bonus Chips?
If I buy in with a ticket, am I eligible for Bonus Chips?
What is Audio Space?
Where can Audio Space be used?
How do I know if Audio Space is available at my table?
How do I control my microphone and speaker settings for Audio Space?
Can I create an Audio Space?
Who can sit in an Audio Space?
Can I join more than one Audio Space?
Do I have to participate in an Audio Space if it’s open and active at my table?
How do I join an Audio Space?
Can I leave an Audio Space?
Can observers hear an Audio Space?
Are Audio Space tables monitored?
Can I enter an Audio Space if I have my Mute Helmet (Helmet Mode) on?
What are Prop Bets?
How do Prop Bets work?
How are winnings from Prop Bets paid out?
Will Prop Bets be available for Cash Games?
Are Prop Bets private, or can anyone join?
Do players create all Prop Bets, or will there be some Natural8 prop bets that anyone can join?
Is there a fee taken from Prop Bets?
Can I view my Prop Bets results and history in Pokercraft?
Can I see if a player is involved in any Prop Bets?
Can I buy into a Prop Bet with T$ or C$?
Will Natural8 act as an arbitrator in a dispute arising from a Prop Bet?
What types of Prop Bet are available?
Prop Bet - Last Longer FAQ and Summary
Prop Bet - Bankroll Challenge FAQ and Summary
Prop Bet - ELO Challenge - FAQ & Summary
What is 'Play Money' Poker?
Why have Natural8 introduced 'Play Money'?
What games will be available in 'Play Money'?
How do I get 'Play Money' chips?
Are there any rules regarding how many 'Play Money' chips I can claim?
Can I buy or transfer Play Money chips?
Can Play Money chips be used to buy into Real Money events, or do they have any value?
Will there be 'Play Money' Tournaments?
Can I review the hands that I play using 'Play Money' or see my history in Pokercraft?
Will the same features be available on Play Money tables as real money tables?
Are Play Money chips refundable if there is a technical issue?
What is Fish Buffet & Platinum Ranks?
Is Fish Buffet & Platinum Rank applicable for poker & casino?
How do I earn Fish Buffet Points?
Duration to complete each Fish Buffet rank
Where can I check my Fish Buffet / Platinum Rank?
Can I switch from Fish Buffet to Platinum Rank & vice versa?
Average cashback for Fish Buffet
Wheel Spin probabilities for Fish Buffet
Platinum Ranks (maintaining & promotion)
Fish Points balance after moving up a level
Fixed cash back for Platinum Rank levels
Receiving & collecting Platinum Rank cashback
Not collecting enough Fish Buffet Points within time limit
Unopened Fish Buffet reward wheel spins
Not getting full Fish Buffet Points from tournaments
Can I opt out of Fish Buffet?
What is PokerCraft?
How can I access PokerCraft?
How often is PokerCraft updated?
Can I view other players' PokerCraft?
Player Notes & Labels
Does EV Graph in PokerCraft include non-showdown hands?
What is the PokerCraft timezone and can I change it?
Are Jackpots & EV Cashout included in EV Graph?
Luck Rating
Does PokerCraft include rake?
Checking if chips was cashed out accordingly using PokerCraft
Win/loss calculation in PokerCraft
Can I download or save my hands?
Player nicknames in downloaded hand history
What is Final Table Betting?
How do I make a bet on the Final Table?
When can I bet on a Final Table?
When does Final Table Betting close?
If I am playing on a Final Table can I make a bet?
What is the minimum bet I can make?
How are the odds calculated for Final Table Betting?
When will the odds be calculated for Final Table Betting?
I’ve made a bet on the Final Table but the odds have changed – what happens?
Where can I see the results of any bets I’ve made on a Final Table?
Is Final Table Betting available in all tournaments?
What happens if not all participants participate in the final table?
What is Tournament Staking?
What is Multi-Entry Staking?
How do I enable Multi-Entry Staking?
How do I identify sellers using Multi-Entry Staking?
Unregistering from Tournament
How can I BUY stakes/action?
How can I SELL stakes/action?
Why was my sale of my stakes/action cancelled?
How Bounties are paid out with Staking
Can I cancel the purchase of a stake/action?
Why was my purchase of a stake/action refunded?
Are there any charges to Buyers & Sellers for Staking?
How high can a Seller markup their shares?
Limit/Increments to the amount of stakes/action sold
Is there a limit to the number of stakes/action a player can buy?
Calculating purchase amount when buying stake/action
Do Buyer(s) receive a payout if the Seller bubbles?
How do sellers/backers receive their staking prize money?
Do players get Fish Buffet Points for Staking?
Can I watch the tournament of my backed player?
What is Streamer Mode?
How do I turn on Streamer Mode?
Is there a setting to have streamer mode 'Always On'?
What features does Streamer Mode offer?
How does Hide My Hole Cards work in Streamer Mode?
How does Hide My Balance work in Streamer Mode?
Can Streamer Mode be activated on individual tables?
How can I become a Natural8 official streamer?
What is SnapCam?
How to use the SnapCam feature
Is SnapCam available on Desktop, Mac, Android & iOS?
Who will be able to view your SnapCam?
How many SnapCams can be shared at a table?
Can SnapCam be disabled?
Will videos be saved/removed if chat is muted?
Will videos be available after moving to another table?
What are Hotkeys?
Why do Hotkeys exist?
How to use Customisable Hotkeys
What table actions can be set as a Hotkey?
What Game Functions can be set as a Hotkey?
What General Options can be set as a Hotkey?
Are Hotkeys available on all games?
Can I create custom hotkeys that are not offered on the client?
How do I know which table is active to avoid misclicks?
Can I use any keyboard keys as my hotkeys?
Can I use mouse buttons as hotkeys?
Can I use third-party software to keybind a mouse button to a keyboard key, for the purpose of it being used as a hotkey?
Table Preferences via Group Join
Push Seat
Smart Focus
Understanding Run It Multiple Times (RIMT)
Bet Muck
Chip Shuffle
What is a Title of Honor and how do I win one?
Will I be seated in the Big Blind position multiple times in a row during a tournament?
Global Sit Out in Cash Games
Leave Table Penalty for Cash Games
Blind Group Waiting for Cash Games
What is the DNegs Splash Dance?
What does the table name colours represent?
How many tables can I open?
Changing visual of cards & color of tables
Can I turn off Card Squeeze?
Can I Multi Table on mobile?
The table color theme I have saved is not appearing
Helmet Mode (Mute Helmet) - FAQ & Summary
Time Bank Card System