Conflicts with anti-virus program
T
Written by Tech
Updated over a week ago

After updating the software, your antivirus program may state that it has found a Trojan:

  1. Due to the crowd-sourced nature of many anti-virus programs, it may erroneously flag our software as being a trojan (false-positive).

  2. If your antivirus flags Natural8's software as malicious, please report this erroneous flag to your provider and abstain from activating this software while Natural8’s app is active.

Did this answer your question?