There may be different reasons why you receive an error when creating an account.
1. You are using an email that has already been used to create an account.
2. You have input an invalid or unrecognized email.
3. You have not completed the account registration process completely.
If you still receive an error after ensuring all of the above are in order, please contact us for further assistance via webchat or email us at firstname.lastname@example.org.