All Collections
Account
Account Creation
Not receiving verification code to my email/mobile phone
Not receiving verification code to my email/mobile phone
T
Written by Tech
Updated over a week ago

Email
It can take a few minutes for the verification code email to reach your inbox. Please also check your spam/trash folder for the verification email.

Phone
It can take a few minutes for the verification code SMS to reach your mobile phone. Please ensure that your country code is correctly selected and that your mobile phone number with your country code is correct.

If you receive an error or do not receive the verification code, please contact us via email [email protected] or webchat for further assistance.

Did this answer your question?