Should you win a seat to enter a Satellite Tournament or any tournament from a Satellite or any other promotions, do take note of the time when the tournament starts, as entries granted via seats from Satellites or any other promotions will not be refunded should players fail to play in them once they have started. If you are unsure if you've won a seat or a ticket after completing a Satellite or winning it through a promotion or other methods, please contact our Live Support Chat or send us an email at [email protected] to find out.