Effective immediately, a 5% fee will be applied to transactions categorized as 'Correct Network, Wrong Coin'. This change is being introduced to cover the conversion fees that were previously absorbed by Natural8. Going forward, players will be responsible for covering the cost associated with such discrepancies.

Natural8 will manually locate these transactions in the backend and ensure that the correct amount is credited to the player's account after deducting the applicable 5% fee.

First-Timer Exception: We understand that some players may be new to crypto. Therefore, fees will be waived for their first mistake.