All Collections
Network Connection
Connection Loss
Compensation due to connection loss
Compensation due to connection loss
T
Written by Tech
Updated over a week ago

Compensation is only considered if the loss of connection is due to a fault in our servers.

If there was no issues with our servers, there will be no compensation as the strength and stability of your connection to our game servers is beyond our control and responsibility as it is dependent on your respective Internet Service Provider (ISP).

Did this answer your question?