To verify your account, please upload them via the Game Client (Click on your Avatar > My Account > My Documents):
1. Photographic ID: A front and back copy of a valid photographic ID is required. This can be in the form of a valid Passport, Driver’s License, National ID or Residence Card. Please ensure that your full name and photograph are visible on the document and that the entire ID is visible.
2. Proof of Identity (A picture of you holding both your photographic ID and a piece of paper with your Natural8 account nickname + current date. Please ensure your face, ID, account nickname and date are all clearly visible.
3. The following details filled out in My Info:
First Name:
Last Name:
Date of Birth:
Address:
If you are an expatriate residing in a foreign country, you are also required to provide a 3rd document: Proof of Address.
4. Proof of Address
This may be submitted in the form of a:
Utility bill or
Bank statement or
Correspondence from a central or local government authority, department, or agency
It should be recent (issued within the last 3 months) and show your:
Full name
Address and
Date.
If you provide a credit card statement, please ensure that you blank out the eight middle numbers of the credit card.
Note: Ensure all documents are clear and legible! If you submit documents that are not in English, please highlight and identify your name, address and date on each of the documents. Please allow up to 5 working days for the verification team to process all requests. If you are having trouble completing your account verification, please contact our 24/7 live support team.